Akhsa Nabila, Putri, trans. “Pengaruh Customer Relationship Management Dan Citra Merek Terhadap Kepuasan Konsumen Dan Loyalitas Pelanggan Ekspor Laut”. Jurnal Nusantara Madani 1, no. 1 (Oktober 12, 2022): 20–29. Diakses Mei 25, 2026. https://nusantaramadanijurnal.org/index.php/jnm/article/view/9.